What is personal data and what do we collect?
Personal data is any information that relates to an identified or unidentified living individual.
The personal data we collect may include:
- Contact information, such as your name, job title, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, fax number and email address;
- Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
- Further business information necessarily processed in a project or client contractual relationship with Ashurst or voluntarily provided by you, such as instructions given, payments made, requests and projects;
- Information collected from publicly available resources, integrity data bases and credit agencies;
- Special categories of personal data. In connection with the registration for and provision of access to an event or seminar, we may ask for information about your health for the purpose of identifying and being considerate of any disabilities or special dietary requirements you may have. Any use of such information is based on your consent. If you do not provide any such information about disabilities or special dietary requirements, we will not be able to take any respective precautions;
- Other personal data regarding your preferences where it is relevant to the services that we provide.
How do we collect your personal data?
We may collect personal data about you in a number of circumstances, including
- When you or your organisation seek advice from us or use any on-line client services;
- When you or your organisation browse, make an enquiry or otherwise interact on our website;
- When you attend a seminar or another Human Practice event or sign up to receive personal data from us, including training; or
- When you or your organisation offer to provide or provide services to us.
In some circumstances, we collect personal data about you from a third party source. For example, we may collect personal data from your organisation, other organisations with whom you have dealings, government agencies, a credit reporting agency, an information or service provider or from a publicly available record.
For which purposes will we use your personal data?
We may use your personal data for the following purposes only (“Permitted Purposes“):
- Providing advice or other services or things you may have requested, including on-line and/or in-practice training and coaching services.
- Managing and administering your or your organisation’s business relationship with The Human Practice, including processing payments, accounting, auditing, billing and collection, support services;
- Compliance with our legal obligations (such as record keeping obligations),
- To analyse and improve our services and communications to you;
- For insurance purposes;
- For monitoring and assessing compliance with our policies and standards;
- To comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
- To comply with court orders and exercises and/or defend our legal rights; and
- For any purpose related and/or ancillary to any of the above or any other purpose for which your personal data was provided to us.
Where you have expressly given us your consent, we may process your personal data also for the following purposes:
- Communicating with you through the channels you have approved to keep you up to date on The Human Practice developments, announcements, and other information about our services, events and products.
- Customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events; or
- Collecting information about your preferences to create a user profile to personalise and foster the quality of our communication and interaction with you (for example, by way of newsletter tracking or website analytics).
With regard to marketing-related communication, we will – where legally required – only provide you with such information after you have opted in and provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us. We will not use your personal data for taking any automated decisions affecting you or creating profiles other than described above.
With whom will we share your personal data?
We will only disclose your personal data when you direct us or give us permission, or when we are required by applicable law.
Updating or accessing personal data about you.
If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to firstname.lastname@example.org
Subject to certain legal conditions, you have the right to request a copy of the personal data about you which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data by sending an email to the above address.
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