The Human Practice takes protecting your personal data seriously. This Privacy Policy explains how we collect and use your personal data and the options you have in this respect. Furthermore is explains the use of cookies and other web tracking devices via our website. Our website address is: https://www.thehumanpractice.com

What is personal data and what do we collect?

Personal data is any information that relates to an identified or unidentified living individual.

The personal data we collect may include:

  • Contact information, such as your name, job title, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, fax number and email address;
  • Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
  • Further business information necessarily processed in a project or client contractual relationship with Ashurst or voluntarily provided by you, such as instructions given, payments made, requests and projects;
  • Information collected from publicly available resources, integrity data bases and credit agencies;
  • Special categories of personal data. In connection with the registration for and provision of access to an event or seminar, we may ask for information about your health for the purpose of identifying and being considerate of any disabilities or special dietary requirements you may have. Any use of such information is based on your consent. If you do not provide any such information about disabilities or special dietary requirements, we will not be able to take any respective precautions;
  • Other personal data regarding your preferences where it is relevant to the services that we provide.

How do we collect your personal data?

We may collect personal data about you in a number of circumstances, including

  • When you or your organisation seek advice from us or use any on-line client services;
  • When you or your organisation browse, make an enquiry or otherwise interact on our website;
  • When you attend a seminar or another Human Practice event or sign up to receive personal data from us, including training; or
  • When you or your organisation offer to provide or provide services to us.

In some circumstances, we collect personal data about you from a third party source. For example, we may collect personal data from your organisation, other organisations with whom you have dealings, government agencies, a credit reporting agency, an information or service provider or from a publicly available record.

For which purposes will we use your personal data?

We may use your personal data for the following purposes only (“Permitted Purposes“): 

  • Providing advice or other services or things you may have requested, including on-line and/or in-practice training and coaching services.
  • Managing and administering your or your organisation’s business relationship with The Human Practice, including processing payments, accounting, auditing, billing and collection, support services;
  • Compliance with our legal obligations (such as record keeping obligations),
  • To analyse and improve our services and communications to you;
  • For insurance purposes;
  • For monitoring and assessing compliance with our policies and standards;
  • To comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
  • To comply with court orders and exercises and/or defend our legal rights; and
  • For any purpose related and/or ancillary to any of the above or any other purpose for which your personal data was provided to us.  

Where you have expressly given us your consent, we may process your personal data also for the following purposes:

  • Communicating with you through the channels you have approved to keep you up to date on The Human Practice developments, announcements, and other information about our services, events and products.
  • Customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events; or
  • Collecting information about your preferences to create a user profile to personalise and foster the quality of our communication and interaction with you (for example, by way of newsletter tracking or website analytics).

With regard to marketing-related communication, we will – where legally required – only provide you with such information after you have opted in and provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us. We will not use your personal data for taking any automated decisions affecting you or creating profiles other than described above.

With whom will we share your personal data?

We will only disclose your personal data when you direct us or give us permission, or when we are required by applicable law.

Updating or accessing personal data about you.

If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to naomi@thehumanpractice.com

Subject to certain legal conditions, you have the right to request a copy of the personal data about you which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data by sending an email to the above address.

Our use of cookies and other information-gathering technologies

A “cookie” is a small text file which is stored on the user’s hard drive or mobile device. Cookies perform a number of functions associated with browsing websites and are used for a variety of different purposes, such as tracing users from page to page on an internet site, thereby enhancing a user’s browsing experience. They are generated by web servers when the user enters an internet page, and are passed to the user’s computer or mobile device and stored for subsequent future access.

We only use cookies in certain areas of this website and the purposes for which they are used are detailed below. You are not obliged to accept a cookie and you can modify your browser so that it will not accept cookies. However, if you do so this may affect your browsing experience and certain functions within the website may not work.

Session cookies are used to temporarily store information about logged in users. These cookies do not collect information from the user’s computer, and do not identify the user.

Permanent cookies are used to enhance a user’s browsing experience by “remembering” that user on subsequent visits.

We record whether a user has accepted the cookie policy. The cookies expire one year after the last page was requested.

Generic Google Analytics cookies

These cookies are used by Google Analytics, which monitors traffic levels, search queries and visits to our website. Google Analytics stores internet protocol (“IP”) addresses on its servers in the US. An IP address is a unique number assigned to each device (such as your computer) that allows it to communicate with other devices on a computer network (such as modems, printers or other computers). Neither Ashurst nor Google associate your IP address with any information that can identify the user personally.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

Updates to this Privacy Policy.

This Privacy Policy was last updated in March 2020. We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our website. The changes will take effect as soon as they are posted on this website.